Technology Help
Going completely virtual can have its challenges. Please don't hesitate to reach out to us with any questions you may have concerning devices, software, internet connection, or other technical concerns related to your virtual school experience. Our tech support team is here to help.
Your Child's Teacher
Your child's teacher can help with:
- Providing student usernames
- Resetting passwords
- GoGuardian questions
- Canvas questions
- Assignment and assessment questions
- Printing Clever Badges
PVA's Technology Administrators
Our technology administrators can help with:
- Providing student usernames
- Resetting passwords
- Chromebook troubleshooting
Technology Self-help
We've put together a series of videos that cover the most frequently asked technology questions we receive. The videos below cover:
- K-5th grade: Logging in to Canvas
- 6th grade: Logging in to Canvas
- 7th-12th grade: Logging in to Canvas
- Setting up a PVA issued Chromebook
- Signing in on a personal device
- Google Meet 10 digit code
- Accessibility settings
- Checking if your camera is working
- Checking for blocked cookies
- Chromebook updates
- Clearing the cache on your browser
- Google Meet audio & video issues
- Network error fixes
NHA's Parent Relations Team
Any questions related to Parent Portal can be directed to NHA's parent relations team at 877-642-7471 or info@nhaschools.com. You can also check out our Parent Portal Help Page.