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Parent Portal Help Page

The NHA Parent Portal allows parents and guardians to access their student's information online through a computer or mobile device. You can check grades, fill out forms, email your child's teacher, receive important notifications, and more! Here you will find information on how to create an account and troubleshoot issues you may be having with your Parent Portal account. If you need assistance with Parent Portal, please contact our Parent Relations department for assistance at 877-642-7471 or email parentportalsupport@nhaschools.com.

Already have an account? Click below to log in to Parent Portal.
 

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Creating an NHA Parent Portal Account

Once your student is accepted, you're invited to create an NHA Parent Portal account. ​Watch this quick video to learn how to set up your account. View our frequently asked questions below, or download the Parent Portal Overview for further assistance.

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NHA Parent Portal FAQ

When do I create my Parent Portal account?

You can create your Parent Portal account once your student has been accepted. You will receive an acceptance email with a link to the NHA Parent Portal. To create your account, click on the link in your acceptance email, visit nhaparentportal.com, or download the NHA Parent Portal mobile app and follow the steps below.
  • Click "create account"
  • Enter the email address you used to apply, then click register
  • Enter the birth date of one of your accepted students
Please note: The registration link in your acceptance email will expire after 24 hours. You can still register for your account at nhaparentportal.com or through the mobile app.

If you need help setting up your account, please contact our Parent Relations department for assistance at 877-642-7471 or email: parentportalsupport@nhaschools.com.

Can my child's other parent or guardian access to Parent Portal?

Yes! Only custodial parents and legal guardians can set up a Parent Portal account. We strongly recommend parents and guardians do not share accounts.

What is a legal guardian?

A legal guardian acts as the primary caretaker of a child or minor. This person may be selected by the child's biological parents or appointed by the court.

What do I do if I can't see my children in my Parent Portal account?

If you do not see any children or you are missing a child in your Parent Portal account, please contact our Parent Relations department for assistance at 877-642-7471 or email: parentportalsupport@nhaschools.com.

How do I check my child's grades?

Once you are logged in to Parent Portal, click on your child. Then, click on the "grades" link to view your child's progress.

Where do I find required paperwork I need to submit?

Once logged in to Parent Portal, select "Forms" from the menu on the left. Click on the school name to view all forms you need to complete.

Can I submit a proof of residency, birth certificate, and immunization records through Parent Portal?

Securing your child’s personal data is important to us. For your convenience, you can securely upload documents from the "Forms" section in Parent Portal. When submitting documents online, please include your child's name in the file's name.

These documents can also be brought to the school office. For security reasons, we ask that you do not email proof of residency, birth certificates, or immunization records.

For more detailed instructions on uploading documents, watch the video below.

How do I add money to my child's lunch account through Parent Portal?

Once logged in to Parent Portal, select "payments" from the menu on the left. Click "add lunch money" to add money to each child's lunch account.

Where can I find the school lunch menu?

Access the lunch menu by clicking on one of your students. Click on the "lunch" icon at the bottom of the screen and then click on "school lunch info". This will take you to the school lunch page on your school's website, which includes a link to your school's lunch menu.

How do I email my child's teacher through Parent Portal?

Click on the "email school" link on the left side. Click the "add" button at the top. You can type in a name, or search through a list of school staff. You can even choose to send yourself a copy of the email for your records.

Can I update my email address in Parent Portal?

Your login email address can be updated in Parent Portal. To update your login email address, log in to your Parent Portal account with your current login information. Then, click on the gear icon at the bottom of your portal. This will open your settings where you can update your login email address. Once you have confirmed your new email address, you can now log in with the updated email address.

Each parent/guardian also has a communication email address on file. It may be different from your login email address. To update your communication email address, please contact your school registrar.

How do I change my Parent Portal password?

Go to nhaparentportal.com or open the mobile app. Click on "Forgot Password" and enter your login email address. You will receive an email with a link to reset your password within a few minutes. Use the reset link to reset your password. Once saved, you can now log in with your new password. Please note: the reset link is good for 24 hours. If the link expires before you use it, you can follow these same steps to generate a new password reset email with a new link.

Can I change my home address in Parent Portal?

Home addresses can not be changed in Parent Portal. Additional paperwork is needed to make this change. Contact your school's registrar to change your home address.
Parent and student image

NHA Parent Portal Mobile App

The NHA Parent Portal mobile app allows the same quick access to your students' information as our website, all from your mobile device. Check grades, fill out forms, email your child's teacher, receive important notifications, and more!

Download our app by going to the Apple App Store or Google Play. Need help with the app? Check out our mobile app troubleshooting guide below.

     
Mobile App Troubleshooting