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Parent Portal Help Page

The NHA® Parent Portal allows parents and guardians to access their student's information online through a computer or mobile device. You can check grades, fill out forms, email your child's teacher, receive important notifications, and more! Here you will find information on how to create an account and troubleshoot issues you may be having with your Parent Portal account. If you need assistance with Parent Portal, please contact our Parent Relations department for assistance at 877-642-7471 or email parentportalsupport@nhaschools.com.

Already have an account? Click below to log in to Parent Portal.
 

Log in to Parent Portal

Introducing the Updated Parent Portal

We're excited to show you the updated Parent Portal! Watch this video to see all the new and improved features available to you.

Are you new to Parent Portal? Read through our frequently asked questions below to answer common questions about the NHA Parent Portal. Download our Parent Portal Overview for a look inside the Parent Portal.

NHA Parent Portal FAQ

When do I create my Parent Portal account?

After your child is accepted to a National Heritage Acadmies (NHA) school, an account will be created for you. You will receive an acceptance email with a link to activate your account. Clicking the link will send a follow-up email containing another link to finalize your account activation and set up your password. 

If you need help setting up your account, please contact our Parent Relations team via phone at 877-642-7471, or by email at parentportalsupport@nhaschools.com.

Can I access the Parent Portal in my native language?

You can translate Parent Portal into your native language by selecting the Translate Page icon in the top right corner, next to your profile icon. Click on the Select Language down arrow to choose your preferred language.

Can my child's other parent or guardian access Parent Portal?

Yes! Only biological parents and legal guardians can set up a Parent Portal account. We strongly recommend parents and guardians use separate accounts.

What is a legal guardian?

Legal guardianship means a court has given someone the right to care for a student. Only biological parents and legal guardians can access the Parent Portal to view important school information. To be recognized as a legal guardian, you must provide the school court documents for verification.

What do I do if I can't see my children in my Parent Portal account?

If you do not see any children or you are missing a child in your Parent Portal account, please contact our Parent Relations team via phone at 877-642-7471 or by email at parentportalsupport@nhaschools.com.

How do I check my child's grades?

Go to nhaparentportal.com or open the mobile app and log in. Select your child to view their grades. You can select Progress Report, Report Card, or Unofficial Transcript (high school only) for a grade summary when available. Click a course to see assignment and coursework scores.

Where do I find required paperwork I need to submit?

Once logged in to Parent Portal, your To Do list will show you any forms that are due. You may also select the Forms quick link on the homepage or in your student's profile.

Can I submit a proof of residency, birth certificate, and immunization records through Parent Portal?

Securing your child’s personal data is important to us. For your convenience, you can securely upload documents from the Forms section in Parent Portal. When submitting documents online, please include your child's name in the file's name.

These documents can also be brought to the school office. For security reasons, we ask that you do not email proof of residency, birth certificates, or immunization records.

How do I add money to my child's meal account through Parent Portal?

To view your child's Meal Balance, select their name, then click +ADD. You will be redirected to LINQ Connect, where you can select School Services, then Pay School Fees.

Where can I find the school meal menus?

Access the meal menus by selecting the School Meals quick link on the Parent Portal homepage or in your student's profile.

How do I email my child's teacher through Parent Portal?

Parents can contact teachers and school staff through the NHA SchoolConnect quick link in Parent Portal. In NHA SchoolConnect, select Message and choose the staff member you want to reach. 

Sign in to NHA SchoolConnect using your NHA Parent Portal username and password. Visit our NHA SchoolConnect help page to learn more.

Can I update my email address in Parent Portal?

You can update your login email in Parent Portal by logging in, selecting the profile icon, then Account Information from the left menu. Update your Communication Email, click Save, and confirm your new email to use for login.

Each parent/guardian also has a communication email on file for school messages, which may differ from the login email. To update this, contact your school's registrar.

How do I change my Parent Portal password?

After you've logged in to Parent Portal, select the profile icon in the top right corner of the page. Select Login Information from the menu on the left. Enter your Current Password, then enter and confirm your New Password. Select Update Password at the bottom. You can now log in to Parent Portal using your new password.

Can I change my home address in Parent Portal?

Home addresses can not be changed in Parent Portal. To update your address, you must provide additional paperwork, including an updated Proof of Residency. Contact your school's registrar for assistance.
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NHA Parent Portal Mobile App

The NHA Parent Portal mobile app allows the same quick access to your students' information as our website, all from your mobile device.

Download our app by going to the Apple App Store or Google Play. Need help with the app? Check out our mobile app troubleshooting guide below.

     
Mobile App Troubleshooting